CARRIAGE TERMS

Welcome to Mistoko LLC. We are committed to providing you with high-quality, high-end office desks and accessories, ensuring smooth and timely delivery. Please see the following shipping terms for detailed information on shipping.

1. Shipping Scope
We offer domestic and international shipping services. Please note that shipping times and costs may vary depending on the country/region.

2. Domestic Shipping
Processing Time: We typically process and ship orders within 1-3 business days after order confirmation.
Shipping Time: Domestic shipping within the US generally takes 3-7 business days, depending on your chosen shipping method and delivery address.

3. International Shipping
International Shipping Scope: We currently support international shipping to multiple countries and regions, including but not limited to Canada, the UK, Australia, Germany, and France.
Processing Time: Similar to domestic orders, international orders are typically processed and shipped within 1-3 business days after order confirmation.
Shipping Time: International shipping generally takes 7-21 business days, depending on the destination and local customs processing speed.

4. Partner Courier Companies
To ensure safe and fast shipping, Mistoko LLC partners with several well-known courier companies, including but not limited to:
UPS (United Parcel Service)
FedEx
USPS (United States Postal Service)
DHL (DHL Express). We will select the appropriate courier service based on the characteristics of your order and its destination.

5. Shipping Costs
Shipping costs will be clearly listed at checkout. Costs are calculated based on the weight, size, and destination of the product. For international orders, customs duties and other fees may apply; please consult your country's customs office for specific details.

6. Order Tracking
Once your order is shipped, you will receive a confirmation email containing a tracking number. This tracking number allows you to track your package's status in real time.

7. Shipping Issues
If you encounter any problems during shipping (such as lost or damaged packages), please contact our customer service team immediately. We are happy to assist you.

Thank you for choosing Mistoko LLC! We look forward to providing you with excellent products and services. Please feel free to contact us with any questions.